The warranty covers the cost of correcting defects that may occur in any crucial structural elements, from the walls and foundations to the windows and roofing.
In the unlikely event of a structural issue the residential warranty fully covers the costs involved in its correction. It covers everything from your rebuilding works, design alteration fees, to the removal, storage and re-installation of contents and alternative accommodation while the works are carried out.
We provide warranty cover subject to the following conditions:
We will rectify or provide financial compensation for defects affecting the home and any common areas which are clearly attributable to material and/or workmanship faults, provided they are reported immediately after being identified, and within 24 months of the date of purchase (the “Warranty Period”). In the unlikely event that alternative accommodation is required we will provide it or compensation. Further, in the unlikely event that further professional fees are required to rectify the defects then we will provide further compensation for this.
The items covered by your warranty are:
(a) electrical wiring and connections
(b) equipment and fixtures for the collection and distribution of gas, water, heating and ventilation
(d) other mechanical and electrical apparatus that are intended to be lasting—
(i) including boilers; and
(ii) excluding lifts
(e) wall partitions
(f) internal windows
(g) plaster applied to walls and ceilings
(h) tiling to walls, floors or ceilings
(i) other floor coverings that are intended to be lasting
(j) internal and external doors
(k) finishes to surfaces
None of the items are covered where the defect is due to:
What’s not covered under your warranty?