Aftersales and Warranty

Where we carry out work, our standard terms and conditions apply together with our satisfaction guarantee and limited warranty which can both be found below.

To make sure that you are totally satisfied with all aspects of your new home and any work we do, we provide a comprehensive after-sales service.

Our dedicated team under manager, Chris Maund, is there to help every step of the way. From snagging to sorting out problems we want to make it easy to enjoy your new home. We have dedicated tradesmen available to carry out repairs and fix snags.

But it doesn’t end there, we can make any changes that you want to your new home. This means that the same high standards that we used to construct your home will be maintained and your 2 year warranty will be fully intact. Our fully qualified operatives are directly employed by us, through our group company Fixability Ltd. They are fully qualified, fully insured and enhanced DBS checked. We are registered with all of the trade bodies, including NAPIT to ensure only the highest of standards.

Our Services

Click to download the below guides